IT consulting for small business

Technology shouldn't feel like a barrier.

I help small businesses and solo owners choose, set up and learn the tools that run their work, in plain language and at a human pace.

No judgment. No jargon. Just results.

Edge Case Consulting logo: a heart drawn as a circuit board
01

How I can help

Find the one that sounds like you.

“I need a website.”

I'll set it up and build it on a platform that fits your budget. Many of them are free to start.

“I'm running everything through DMs, texts and spreadsheets.”

Maybe you're a salon booking appointments by Instagram DM, or a food truck taking orders by text. I'll research tools for scheduling, ordering, inventory or point-of-sale (how you take payments), compare them and lay out the tradeoffs honestly, so the choice is yours.

“I need my domain, email and accounts sorted out.”

I'll set up your domain (your website's address), your business email and the accounts behind them. They all belong to you.

“I have the tools. I just can't figure them out.”

I'll train you and your team at your pace, until you can manage your own tools day to day. Every question is a fair question.

02

Who I work with

Solo owners and small businesses, often brand new and working with little to no budget.

  • Any small business where technology could make day-to-day life, and the way the business runs, easier.
  • People who feel like technology is working against them.
  • Businesses running on Instagram DMs, Facebook messages, texts and spreadsheets, and ready for something simpler.
No judgment
Tried a tool or two and given up? That's not a failure on your part. It tells me a lot about what will work for you.
03

What it costs

Pricing is custom, negotiable and built to be affordable.

Every project starts with a clearly defined scope, so you know what you're getting and what it costs before we start.

I run EC² alongside a full-time job, so timelines can run a little longer. If you can be flexible on deadlines, that helps keep the price down.

  • All work can be done remotely.
  • No lock-in, and transition support is built in.
Branding work, like logos and visual identity, is outside what I do. I'm happy to refer you to someone.
04

Who I am

I've been interested in computers my whole life, and I've worked in IT for over a decade, most of it in remote support and training. I bring empathy, resilience and a sense of humor to the work.

More about me

Let's talk

No commitment, no pressure. Just a conversation about what you need.

Fill out the form, or email me directly at rachel@edgecaseconsulting.net.

You don't need the right terms. Describe it however makes sense to you.

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